Terms of service

1. Service provider

The parking and shuttle service is provided by Parking Fly Safe, with its registered office at Petina 1/2, 10410 Petina, Croatia. The car park is located at the same address.

2. The service

The service covers the use of a parking space in a fenced car park and the transport of the customer from the car park to the Franjo Tuđman Airport terminal and back. The transport is included in the parking price.

3. Booking

Bookings are accepted through the form on this website, by telephone or by email. A booking is not charged in advance. Once it has been received, the customer receives a confirmation with a booking number at the email address given.

4. Price and payment

Parking costs 5 € per day. A day is counted from your arrival time, not by the calendar: every started 24 hours counts as one day. For example, arriving Monday at 22:00 and returning Wednesday at 08:00 lasts 34 hours and is charged as two days. Exactly 24 hours is one day, not two. You see the calculated price before you send the booking. Payment is made when you collect your vehicle, in cash or by Visa or Mastercard.

5. Handing over and collecting the vehicle

The customer hands the vehicle over at the car park at the agreed time. The customer may keep the vehicle keys or hand them to our staff. If the keys are handed over, staff use them solely to move the vehicle within the car park.

6. Liability

The car park is fenced and under video surveillance. Vehicles are not covered by an insurance policy with an insurance company — these measures protect the site, but they are not vehicle insurance. Liability for damage is determined under the law of the Republic of Croatia.

7. Cancellations and changes

You can cancel or change your booking at any time by phone or email, quoting your booking number. Because the booking is not paid in advance, cancelling carries no fee and there is no deadline by which you must tell us. If you do not turn up and do not get in touch, the booking is simply treated as cancelled — nothing is charged to you. Even so, please let us know if you know you will not be coming, so we can offer the space to someone else.

8. Customer obligations

The customer is required to follow the instructions of the car park staff, not to leave valuables in the vehicle, and to leave the vehicle in sound and locked condition if they keep the keys.

9. Protection of personal data

The processing of personal data is described in our privacy policy.

10. Resolution of disputes

These terms are governed by the law of the Republic of Croatia.